Sales Coach Christine Harrington

The Rapport Key to Qualifying Prospects

Rapport is often a misunderstood component during the sales process. It’s become sales babble that’s frankly overused. And most sales professionals build rapport the same way. Thus the prospect knows exactly what you’ll say and do, the minute you call him or sit down across from him. Yes…it’s become that old and predictable. Be different […]


Imagine going into a prospects office feeling confident because you know exactly what words win sales. Imagine saying the right words the prospect “hears” from his point of view.  Imagine, for a second, that it could be that simple. Think I’m crazy? Read on. Here’s the secret. Words win sales and you’re behind the words. […]